Business & Lifestyle Support Services

Not enough hours in your day?
Wish you had another pair of hands?

We free you up to focus on what you do best while we do the rest . . .


Not enough hours in your day?
Wish you had another pair of hands?

We free you up to focus on what you do best while we do the rest . . .

We can take the weight off your shoulders with our full range of business and lifestyle support services, from secretarial and executive administration, through to concierge and home management.

We can offer virtual or personal face-to-face service, bringing to your business or practice an eagle eye for detail, an addiction to accuracy and years of top-level experience in both public and private sectors. We’re great at meeting or indeed beating deadlines; always work within your budget and are equally happy to take on short-term one-off projects or provide long-term support. In fact, when it comes to Support Services our answer’s invariably ‘Yes – what’s your question?’

Business Services


We can offer a complete range of assistance from our offices or at your premises, depending on what works best for you. Tasks we tackle might include:

  • Diary management and appointment making.
  • Email management and response.
  • Point of Contact for new and existing clients.
  • Travel research and bookings.
  • Mailing services.
  • Research and information collation.
  • Business Meeting Support.
  • Corporate Event Planning.
  • Project Management.
  • Record keeping.
  • Word-processing, copy or audio typing.
  • CV presentation and letters of application.
  • Presentations and strategic documents.
  • Proof Reading and Editing.
  • Social Media Management.


If you’re looking for someone to take over day to day administration, we can smoothly step in to take the helm, ensuring everything gets done speedily and accurately. Your customers receive nothing but the best service while you’re freed up to focus on moving the business forward.

Event Planning

No matter what the occasion, we can help you to put on an event to remember! From children’s parties to corporate conferences, we have experience in organising and running any type of event you can imagine. From start to finish, we will make sure your event goes without a hitch. So, if you need a small intimate dinner party for 2, or a large conference for 1000, we will make sure the event shows you off at your best, and nobody will need to know that you haven’t arranged it all yourself.



Creating a successful business and watching it grow is immensely satisfying but as we all know, can leave you struggling to find the time to sort out urgent personal errands, appointments, travel and entertainment arrangements and choosing, sourcing and buying gifts. We provide a complete concierge service, specifically designed to make your life run more smoothly.

We are happy to discuss rates for one-off services or it might benefit you to join our O.W. Concierge Services members club offering ongoing and affordable services.

Our aim, at all times, is to stop you tearing your hair out!



Today’s communication systems mean distance and location are never a problem and we provide a variety of services for businesses based abroad as well as home-based exporters, international business commuters and frequent travellers.

As with all our client services we tailor to your needs, but we believe, when dealing with overseas based customers, nothing beats a personal visit to gain a complete sense of their operation. For example, several trips to Dubai-based businesses we work with have given us far greater understanding of the UAE and the local culture. We work closely with the DTI and also the local Chamber of Commerce who have an excellent exporting team, making trips as straightforward and beneficial to all parties as possible.


Abi spent two and a half hours with my elderly parents helping get their filing into good shape. Thanks to her, they now have peace of mind and we are easily able to find things when we need them.

S. Pindar

Jennie loves the work I hate! She’s the best paperwork tamer I’ve met and she does it with style and fun. She’s completely trustworthy, treats everything with confidentiality and having her on board means I can get on with what I do well. Top Qualities: Great Results, Good Value, High Integrity.

E. Toogood

Mentor, coach - Critical Friend

Jennie gives you wings!  – Life is a constant juggling exercise and my superwoman cape was always in use even though it felt covered with sticky finger prints and needed a good clean. I was struggling to keep diary dates and had more lists than Schindler. Even at the hairdressers, I’d have my laptop going full throttle. Enough was enough!

Nowadays, Jennie sorts my diary; pays bills; organises and orders everything from shower curtains to computers and organises installation. She located and bought children’s party bags all made up; researched and booked a holiday for me and my son; sorted a handyman when the TV fell off the wall and got a new router to the house on the same day when the rabbit ate the cable! She proof-reads my work reports; arranges conference calls (reminding me not to be in my PJ’s when on Skype!). She’s even been known to text me the name of a lady at a conference when I forgot it.  She reminds me to eat lunch, arranges car repair or replacement, organises company AGMs from start to finish including entertainment and even ordered me a chocolate and strawberry birthday cake.

I now have my life back, more time with my son, I’ve straightened my tiara, brushed down my cape and am flying, thanks to Jennie

C. Daubney

Director, Rowan Tree UK Ltd

I’ve been working with Abi because I needed day to day admin help with my business. She helps me with everything from social media planning to online research so I know my business is running smoothly even when I‘m tied up with clients. Every task she completes is to a high standard and on time. She also doesn’t hesitate to remind me if I haven’t sent things over to her when I should. I would highly recommend her to any small business who needs to grow without feeling overwhelmed by admin!

D. White

Restore Health & Wellbeing

I can throw anything at Jennie, she’s resourceful, tenacious and responsive. I hired her because she has a great CV, is immensely likeable and has a lovely energy. I felt I could trust her and have no hesitation in recommending her for either personal or business support. Top Qualities: great results, personable, complete integrity

S. Warwick

Business growth specialist, strategic coach & mentor, igrow

Jennie is a first-class support for both my professional and personal workload. She has a strong work ethic, pays attention to every detail, is discreet, can source anything I need and ensures I don’t have to worry about things being done – because she does them! Highly skilled and experienced in business and executive support, I’d recommend Jennie to anybody who needs to save time and stress in their life.

A. Murrell

Jennie and her team have helped my business processes considerably. Their knowledge of different time saving software, apps and systems has saved me hours of administration time and made tasks like booking appointments effortless. After I found a new filing system I wanted to work to, the team implemented it across out Google Drive and Mail systems. They have provide cover year round, can always step up at short notice if I need additional support . The Office Wings team are project managing some of our key projects this year using their Prince 2 skills and leaving us free to deliver the work which is where my teams skills lie. We also really enjoy working with them.

J. Milton

Who We Are


Office Wings Founder – Jennie Bayliss

A specialist in transformation, innovation, administration and outsourcing, Jennie has over 20 years’ experience across different industries and sectors improving the systems and processes that allow people to recognise what they’re good at, operate effectively and delegate where necessary.

Outsourcing and teamwork are two of Jennie’s passions and she believes that by appreciating the benefits of outsourcing, as well as the value of people who want to be part of your team, you will always reach full potential. Goals can’t be achieved without the support of others, and teams come in all shapes and sizes. The development of Office Wings has enabled her to build a business that she not only works ‘in’ but also ‘on’. She has built a great foundation that now allows her to be able to spend a part of her time on voluntary and charitable projects as well as putting in place the foundations for a number of future projects.

Office Wings works closely with a number of other companies and has key partnerships across a wide variety of sectors such as finance, event management, property management and other Virtual Assistant companies to ensure we are able to deliver a wide range of client requirements. We pride ourselves as being part of a ‘greater team’ that exceeds any expectations.


Our range of skills will deliver you amazing results, including:

  • Significant secretarial and executive assistant experience at board level.
  • Time management, problem solving.
  • Successful project and programme management.
  • Event and function planning, management and implementation.
  • Private household management
  • Business management and consultancy.
  • Compliance and risk management.
  • Recruitment, staff organisation and change management.
  • Customer service enhancement.
  • Marketing and branding.
  • Writing and editing services including: digital communications, tender proposals, technical reports and media releases

Office Wings Blog

How to take control of your day

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Make the most of your last 2 months of 2019

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Halloween Special: A Halloween Party Spectacular

Halloween Special: A Halloween Party Spectacular

Planning a party has be difficult and time consuming, especially if you haven’t planned one before. But we are here to give you a helping hand to help you plan that all important Halloween party you have been dreaming of. This blog will list a few of the things you...

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Awards & memberships

Contact Office Wings

01234 589263